EMPATH-AI: Generative AI for Enhancing Empathy and Communication Skills in Pharmacy Education

TitleEMPATH-AI: Generative AI for Enhancing Empathy and Communication Skills in Pharmacy Education
Faculty/College/UnitPharmaceutical Sciences
StatusActive
Duration2 Year
Initiation04/01/2025
Project Summary

This project aims to create a web-based empathetic communication simulation platform for pharmacy students, addressing the critical need for empathy practice in healthcare education. Despite its importance for patient-centred care and professional identity development, empathy is not a core competency in our curriculum for later years, as students lack opportunities to practice these skills with actual patients.

The platform will simulate challenging conversations through the use of mock telehealth encounters with virtual patients created with generative AI tools. Students will engage with videos of patient journeys and virtual profiles, enhancing their understanding of patients' medical complexities. Telehealth scenarios will provide realistic student-patient interactions.

Our goal is to foster profound empathy skills in future pharmacists through this innovative approach. By improving understanding of patient perspectives, we aim to enhance the quality of patient care and contribute to better health outcomes in the community, ultimately addressing a universal challenge in healthcare.

Funding Details
Year 1: Project YearYear 1
Year 1: Funding Year2025/2026
Year 1: Project TypeLarge TLEF
Year 1: Principal InvestigatorColleen Inglis
Year 1: Funded Amount91,215
Year 1: Team Members

Colleen Inglis, Assistant Professor, Pharmacy and Practice Innovation Portfolio, Faculty of Pharmaceutical Sciences
Alex Goodell, Clinical Scholar / Postdoctoral Fellow, Anesthesiology, Perioperative and Pain
Medicine, Stanford University
Jane Xia, Assistant Professor of Teaching, Faculty of Pharmaceutical Sciences
Mandy Young, Community Engagement Coordinator, Patient and Community Partnership for Education, UBC Health
Yolanda Sun, Student Pharmacist
Jenna Zerkee, Student Pharmacist
Theresa Charrois, Associate Dean, Practice Innovation / Professor of Teaching, Faculty of Pharmaceutical Sciences
Arun Verma, Associate Professor of Teaching, Faculty of Pharmaceutical Sciences
Leslie Chin, Clinical Faculty, Faculty of Medicine / General Internal Medicine Specialist, North Island Hospital, Comox Valley Internal Medicine Specialists, Comox Valley
Daria Davyduke, Clinical Faculty, Faculty of Medicine / Maternity and Family Medicine, Highland Family Practice, North Island Hospital, Comox Valley
Danielle, Froese, Clinical Faculty, Medicine / Hospitalist, Geriatric Medicine, Rural Medicine, North Island Hospital, Comox Valley
Kathy Seto, Associate Professor of Teaching / Program Director, Entry-to-Practice PharmD, Faculty of Pharmaceutical Sciences
Aileen Mira, Lecturer, Faculty of Pharmaceutical Sciences
Gilly, Lau, Lecturer / Coordinator, Office of Experiential Education, Faculty of Pharmaceutical Sciences
Janice Moshenko, Associate Professor of Teaching / Communication Lead, Faculty of Pharmaceutical Sciences
Carissa Chan, Student Pharmacist
Chanelle Emond, Student Pharmacist
Liana Leung, Director, UBC Cloud Innovation Centre